Effective communication skills and the ability to delegate are core qualities of successful leaders.
More often than not people are promoted to managerial positions based on their education or by having developed extraordinary professional expertise. Thus, they take on their new role usually unprepared for the challenges ahead and unaware of the pitfalls and traps in dealing with people. Consequently, this leads to frustration, ineffectiveness and eventually to failure. Failure not only towards the company but to themselves as well.
The training provides participants with essential knowledge about leadership and encourages them to take on their new role in a confident way.
Goals:
- Leadership techniques and core qualities (e.g. communication and delegation)
- Leading, encouraging, managing direct reports
- Developing and fine-tuning a uniquely individual leadership style
Seminar Contents (2 Days):
- Basic Concepts - Leadership qualities, tasks and skills of successful leaders, the concept of "Emotional Intelligence"
- Leadership Styles - Classic distinctions, empirical findings, individual positioning
- Leadership and Identity - Tasks of leaders, expectations towards leaders, sandwich position, identifying with the leading role, improving self-confidence and presence
- Leadership Techniques - Delegation principles, getting commitment, tracking tasks and results, showing interest and recognition
- Effective Communication - Basics, empathy, listening skills, dialogue blockades, feedback techniques etc.
- Creating a Positive Work Climate - Keeping staff motivated and engaged, prevention of conflicts
- Leadership in specific environments - e.g.: Leading multi-cultural teams, leadership in remote or hybrid work environments
Trainer: Beatrix Stahlberger (Psychologist / Coach)
Language: English