This training program is open to anyone interested in expanding their professional skills. The practical examples and exercises are chosen so they map well to the daily work of Sales Assistants; participation is expressly open to everyone, regardless of current professional role. The course teaches methods, tools, and content that can be applied in many different work contexts.
The following typical tasks from the daily work of Sales Assistants serve as worked examples in the exercises; they can be adapted to other fields of activity during the course:
- Quote folders
- CRM upkeep
- Weekly reports
- Conditions maintenance
- Order entry
Content
- Introduction to Artificial Intelligence (AI)
- AI applications in project management
- Foundation Models and Open-Source AI tools
- AI in daily project work
- Implementation of AI projects
- Ethics, data protection, and legal frameworks for AI
- Evaluation of AI solutions
- Soft skills for AI projects: Communication and leadership
- Soft skills for AI projects: Change management
- Final assignment and resource collection
- Excursion: Project Management
- Additional topic: Working with ChatGPT
- Legal frameworks for AI usage
Learning Objectives
- Understand the fundamentals of Artificial Intelligence.
- Identify and apply AI tools in project management.
- Develop strategies for implementing AI