Program Objectives
This training program is open to anyone interested in expanding their professional skills. The practical examples and exercises are chosen so they map well to the daily work of Office Clerks (m); participation is expressly open to everyone, regardless of current professional role. The course teaches methods, tools, and content that can be applied in many different work contexts.
The following typical tasks from the daily work of Office Clerks (m) serve as worked examples in the exercises; they can be adapted to other fields of activity during the course:
- Mail-flow tracking
- Outlook rules
- Template libraries
- Travel expense reports
- Order pipelines
This course provides a thorough understanding of Objectives and Key Results (OKR) and their role in boosting company performance and agility. Participants will learn the fundamentals, the OKR cycle, and practical methods for setting and engineering effective objectives and key results. The program also covers strategic alignment, implementation models, and the continuous improvement of OKR practices.
- Content
- The rationale and mindset for leadership in a VUCA world
- Fundamentals and theory of OKR
- The OKR cycle and its stages
- Building strategic clarity through a strategy pyramid
- Cultivating a culture of psychological safety
- Methodologies for setting Objectives and Key Results
- Crafting qualitative Objectives that drive progress
- Implementing OKR within an organization
- Models for introducing OKR
- Engineering Key Results to measure impact
- Achieving organizational alignment with OKR
- Practical exercises for OKR application
- Translating strategy into action with initiatives and roadmaps
- Living OKR through practical check-ins
- Utilizing CFRs (Conversations, Feedback, Recognition) and coaching for employee development
- Institutionalizing learning through reviews and retrospectives
- Shaping transformation through mastery and rollout of OKR
Course 2: AI in the WorkplaceCourse Description
This course explores the transformative impact of Artificial Intelligence (AI) on the modern workplace, enabling participants to convert routine tasks into highly efficient and creative processes. It covers the foundational concepts of AI, technological architectures, data management, and the legal framework, including the AI Act. Participants will gain insights into practical applications, tools, and strategies for implementing AI, alongside an understanding of change management, risks, and ethical considerations.
- Content
- Introduction to AI in the workplace
- Fundamentals of Artificial Intelligence
- Technological concepts and application architectures
- Data as the foundation of AI: data quality and management
- Legal frameworks and the AI Act
- Application possibilities of AI in the workplace
- Overview of AI tools and software solutions
- Supporting project management with AI
- Change management and organizational transformation through AI
- Implementation strategies for AI projects
- Risks, challenges, and ethical aspects of AI
- Future trends and continuous development in AI
Learning Objectives
Upon completion of this training program, participants will be able to:
- Understand and apply the principles of Objectives and Key Results (OKR) for strategic goal setting and performance management.
- Develop and implement effective OKR cycles within an organization.
- Leverage AI concepts and tools to enhance efficiency and creativity in daily work.
- Identify and analyze the potential applications of AI in various business contexts.
- Navigate the legal and ethical considerations associated with AI implementation.
- Develop strategies for managing organizational change driven by AI adoption.
- Contribute to the successful integration of AI technologies in the workplace.
Career Prospects
This training program is relevant for professionals in roles such as:
- Strategy and Performance Managers
- Project Managers
- Team Leaders and Department Heads
- Change Managers
- IT Specialists and Analysts
- Business Development Professionals
- Anyone seeking to improve organizational agility and leverage AI for enhanced productivity and innovation.