Ethics and Law in Artificial Intelligence
Program Objectives

This training program is open to anyone interested in expanding their professional skills. The practical examples and exercises are chosen so they map well to the daily work of Bid Managers; participation is expressly open to everyone, regardless of current professional role. The course teaches methods, tools, and content that can be applied in many different work contexts.

Practical Application for Bid Managers

The following typical tasks from the daily work of Bid Managers serve as worked examples in the exercises; they can be adapted to other fields of activity during the course:

  • Configuration logic
  • Pricing libraries
  • Margin calculations
  • Quote schemas
  • Bid reviews
Content
  • Introduction to Ethics and Law in Artificial Intelligence
  • Overview of the EU AI Act
  • Transparency and Explainability of AI Systems
  • Data Protection and Data Security in Artificial Intelligence
  • Algorithmic Fairness and Freedom from Discrimination
  • Ethical Principles in Artificial Intelligence
  • Governance and Compliance in AI
  • International Perspectives and Comparisons

Learning Objectives
  • Analyze ethical challenges in contemporary AI.
  • Understand the framework of the EU AI Act.
  • Evaluate methods for ensuring transparency and explainability in AI systems.
  • Identify best practices for data protection and security in AI contexts.
  • Assess and mitigate algorithmic bias and discrimination.
  • Apply ethical principles to AI development and deployment.
  • Develop strategies for AI governance and compliance.
  • Compare international approaches to AI ethics and regulation.

Career Prospects

The competencies acquired in this course are applicable to roles in AI governance, legal compliance, ethical AI development, and policy advising. Professionals will be equipped to navigate the complex legal and ethical landscape of artificial intelligence within organizations.

ITIL® 4 Foundation (Fasttrack)
Content
  • Introduction to ITIL® 4 and Service Management
  • The Four Dimensions of Service Management
  • The ITIL® Service Value System (SVS)
  • The Service Value Chain
  • The ITIL® Guiding Principles
  • ITIL® Practices
  • Summary and Practical Application of ITIL®
  • Preparation for the ITIL® 4 Foundation Examination

Learning Objectives
  • Comprehend the core concepts of ITIL® 4 and service management.
  • Identify and explain the four dimensions of service management.
  • Understand the structure and components of the ITIL® Service Value System.
  • Analyze the elements of the service value chain.
  • Apply the ITIL® guiding principles to service management.
  • Recognize and describe key ITIL® practices.
  • Synthesize and apply ITIL® concepts in practical scenarios.
  • Prepare effectively for the ITIL® 4 Foundation certification exam.

Career Prospects

This certification is valuable for IT professionals in roles such as IT service manager, IT operations manager, IT support specialist, and IT consultant. It enhances capabilities in service delivery, service improvement, and overall IT service management.